Last updated: September 3, 2026
Information we collect
When you place an order, create an account, contact us, or use HaulPrep, we may collect information such as your name, billing details, email address, order history, account details, IP address, browser information, and information needed to deliver digital products and provide support.
How we use information
- Process orders and deliver purchased downloads
- Provide customer support and account access
- Prevent fraud, abuse, and security incidents
- Maintain and improve the website and store
- Meet legal, accounting, and tax obligations
Payments
Payments are processed by our payment provider. HaulPrep does not receive or store your full card number. The payment provider may collect and use payment and identity information under its own privacy policy.
Cookies and analytics
We may use cookies and similar technologies to keep the cart and checkout working, remember account sessions, understand website use, and protect the store. You can control cookies through your browser, although disabling essential cookies may prevent parts of the store from working.
Sharing and retention
We share information only with service providers that help operate the website, process payments, deliver orders, provide hosting, analyze performance, or meet legal requirements. We do not sell personal information. We retain information only as long as reasonably necessary for these purposes and applicable law.
Your choices
You may request access to, correction of, or deletion of personal information, subject to legal and operational requirements. Contact HaulPrep support using the contact information displayed on this website.
Changes
We may update this policy as our services or legal obligations change. The updated date above will show when the policy was revised.